Frequently Asked Questions

We’ve compiled a list of the most common questions, which cover a broad range of topics. If you still have questions, please contact support and we’ll get back to you shortly.

General

Online Arbitrage (OA for short) involves buying products from online retailers and then selling them for more money elsewhere. It’s that simple. SourceMogul makes this process easy by identifying profitable opportunities much faster, meaning you get to make more money than the competition.

SourceMogul gathers products and pricing information in a number of ways – either by scanning the internet 24/7 for deals, by analysing data lists that you upload (e.g. wholesale lists), or by scanning websites in real-time using our browser extension.

However the data is imported, SourceMogul is able to quickly identify profitable opportunities according to your own personal seller profile.

Online arbitrage is perfectly legal, and not in breach of any of Amazon’s terms & conditions (in fact, we have a very healthy relationship with Amazon). You should be aware that your own individual seller profile may have some restrictions on which items you can sell, also known as “brand restrictions”. SourceMogul makes this process easy by automatically highlighting any products that you are not yet permitted to sell.

Not at all! Our user community is very broad, with everything from first time and part time sellers, to fully fledged professional Amazon traders. You do need an Amazon Professional Seller account in order to use our software, however the approval process is fairly painless and most applicants are approved within 24 hours.

SourceMogul requires an active Amazon Professional Seller account in order to search for the latest pricing and historic sales data, as well as check your individual account permissions for “brand restricted” items. If you do not have an Amazon seller account, the process is fairly straightforward and most applicants are approved in under 24 hours.

Absolutely not. Becoming successful at online arbitrage takes time, patience, and perseverance. Our most successful users are those who have taken the time to fully understand the process, and we have some very handy free training guides to help get you started as quickly as possible.

Great question. Firstly, there are far too many deals for us to be able to take advantage of them all. More to the point, though, many retailers have a maximum number of products that you can purchase, which is actually pretty good for our SourceMogul customers as one person can’t just buy up all the stock.

We scan over 20 million products per month, so there are more than enough deals to go around. One of the reasons we include price history graphs for all the products we’ll be showing you is so that you can analyse pricing trends over time. If you spot people are selling cheaper than the historical averages, remember they will have a limited amount of stock. Simply wait for them to sell out and prices will typically return to the average over time.

You can also choose to take advantage of our wholesale CSV and Chrome extension features, which allow users to analyse products not typically offered for sale on the most common retailer websites.

 

Not at all! We’re proud of having the kind of intuitive design that opens up arbitrage to anyone with basic technology skills, an Amazon Seller Account and a desire to make it work. If you can read a simple graph, you can become successful at online arbitrage with SourceMogul.

We release new updates regularly, with an average of 20 releases per year. These can be anything from new features, useability improvements, or simple housekeeping. Updates are rolled out automatically and you do not need to do anything to receive them.

Getting started

No, simply log into the software using a modern browser and you can access the full power of our sourcing platform. As we run searches from our cloud servers, you can run a search, close the browser, and come back later to check results!

SourceMogul works on mobile, tablet, and desktop with our fully responsive and intuitive user interface. We recommend most modern browsers, but for some of our live search features Google Chrome is required.

We’re confident you will love SourceMogul and we want you to experience success as quickly as possible using our software. For this reason, we give you full access to all features for your chosen plan for the full duration of the free trial.

You’ll be able to use all the features of SourceMogul during your trial period absolutely free of charge. At the end of that period, we will bill the card for the next month. If you don’t want to proceed, simply hit the Cancel button in the Settings page.

Our most successful users look at the sales performance data, rather than the products themselves. It’s easy to get attached to products you know and enjoy, but that is not the route to success. Only one thing matters to successful OA traders – the profit you can make by selling the product for more money. We’ve created some handy “getting started” guides which you can access for free to get you up and running as quickly as possible.

Not at all. All of our pricing plans include unlimited, hands-on support and advice to help you get the most out of our software. Our ticketed support system is available in the product itself (after login) and our team of experts is on-hand to address your queries and resolve your problems.

Part of the appeal of online arbitrage is that you don’t need much to start out. You’ll need a certain level of financial investment to begin with, in order to buy the stock, but this can be just a couple of hundred pounds/dollars- possibly less if you just want to experiment to start out. It’s always wise to build up your investment gradually as you gain experience and confidence.

Billing

No. We’re confident that you’ll love using SourceMogul, but if for any reason you decide that it’s not for you, your subscription can be cancelled at any time from the Settings page.

For customers on monthly plans, as long as you have cancelled at least 24 hours before the end of your billing period, you will not be charged and your subscription will terminate.

For customers on annual plans, we do not offer refunds, but you can cancel your account and terminate repeat billing at any time.

We use Stripe for managing our payments and subscriptions. We accept Visa, Mastercard, and American Express.

We use Stripe to manage payments and subscriptions. For plans which include a free trial, your card is automatically charged the day after your free trial ends, and then every calendar month from there until cancelled. For annual plans, payments are taken in advance and will be billed every calendar year on the anniversary date, unless cancelled.

Latest guides

We provide a series of “getting started” and strategy guides which arm you with everything you need to become a profitable Amazon trader.

Still need help?

If you haven’t found your answer, feel free to contact our support team.